$500 off whole home generators or FREE 7 Year Warranty ● 10% off on surge protector, landscape lighting, smoke detectors ● Free Surge protectors with every panel upgrade ● 10% off Electric car charger installed with outlet ● 10% off ceiling fan installation.

Blue BellTM Electric

Privacy Policy

Your privacy is important to us. It is Franklin Electric Inc. d/b/a Blue BellTM Electric’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://ringbluebell.com/, and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of May 23, 2025

Last updated: Feb 19, 2026

Information We Collect

Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.

Voluntarily Provided Information

Voluntarily provided information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions. When you use our website, request a service, or contact us, you may voluntarily provide:

  • Name
  • Email address
  • Phone number
  • Service address or property location
  • Type of electrical service requested
  • Description of electrical issue or project
  • Preferred appointment date/time
  • SMS/text messaging consent preferences
  • Payment information (processed securely via third-party payment processors; Blue Bell Electric does not store credit card numbers on our systems)
  • Any other information you choose to provide in messages, forms, or communications with us

Automatically Collected Information

Automatically collected information refers to any information automatically sent by your devices in the course of accessing our products and services. When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website, search engine, or advertisement
  • Pages visited and time spent on each page
  • Date and time of your visit
  • Device type and device identifiers
  • Geographic location (approximate, based on IP address)

How We Use Your Information

We collect and use your personal information for the following purposes:

  • Providing, scheduling, and delivering electrical services you request
  • Communicating with you about appointments, estimates, invoices, and service updates
  • Sending transactional text messages such as appointment confirmations and service follow-ups (with your consent)
  • Sending marketing and promotional communications such as seasonal offers and service recommendations (only with your separate opt-in consent)
  • Processing payments for services rendered
  • Responding to your inquiries, requests, and customer support needs
  • Managing your information in our customer relationship management (CRM) system to provide better service
  • Improving our website, services, and customer experience
  • Analyzing website usage and traffic patterns to improve site performance
  • Complying with applicable legal obligations, resolving disputes, and enforcing our agreements

SMS/Text Messaging

Blue Bell Electric may send SMS (text) and MMS messages to the phone number you provide through our website forms, appointment scheduling, or direct communication with our team. These messages may include:

  • Appointment confirmations and reminders
  • Service updates, status notifications, and follow-ups
  • Estimate and invoice notifications
  • Marketing and promotional messages, such as seasonal offers and service recommendations (only with your separate opt-in consent)
  • Emergency service notifications

Message frequency varies based on the nature of your service request and your communication preferences. Message and data rates may apply depending on your mobile carrier and plan. Blue Bell Electric does not charge any additional fees for text messages.

You may opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and will no longer receive text messages from Blue Bell Electric unless you opt in again. For help with text messaging, reply HELP to any message or contact us at info@ringbluebell.com or (904) 500-2355.

Consent to receive text messages is not a condition of purchasing any goods or services from Blue Bell Electric. You may decline SMS communications and still receive full service.

We collect your phone number and messaging consent status (including the date, time, and method of consent). We use this information solely to deliver the types of messages described above and to manage your communication preferences.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Call Recording

Blue Bell Electric may record phone calls for quality assurance, training, and service documentation purposes. In accordance with Florida law (Florida Statute §934.03), which requires all-party consent for call recording, all parties to a call will be notified at the beginning of the call that the call may be recorded. By continuing the call after this notification, you consent to the recording.

Call recordings are stored securely in our customer management system and are accessible only to authorized Blue Bell Electric personnel. Recordings are retained for the duration of the business relationship and a reasonable period thereafter for service documentation, dispute resolution, and legal compliance.

Third-Party Service Providers

We may share your personal information with third-party service providers who assist us in operating our business and serving you. These providers include:

  • Customer relationship management (CRM) platform — to manage customer communications, service history, and follow-ups
  • SMS and text messaging delivery services — to deliver text messages you have opted in to receive
  • Email marketing and delivery services — to send service-related and promotional emails
  • Payment processing services — to securely process payments for electrical services
  • Website analytics services (e.g., Google Analytics) — to understand how visitors use our website and improve our online experience
  • Review management platforms — to collect and manage customer reviews and feedback
  • Cloud-based phone and VoIP services — to manage business calls and call recording
  • Website hosting and content delivery services (e.g., SiteGround, Cloudflare) — to host our website and protect it from security threats

These service providers are authorized to use your personal information only as necessary to perform services on our behalf and are contractually obligated to protect your data. We do not sell your personal information to third parties.

Important: As stated in our SMS/Text Messaging section above, text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience and analyze how our site is used. Cookies are small text files stored on your device when you visit a website.

Types of Cookies We Use

  • Essential cookies — Required for the website to function properly. These include cookies that enable page navigation and access to secure areas of the site.
  • Analytics cookies — Help us understand how visitors use our website by collecting anonymous usage data. We use Google Analytics, which collects information such as pages visited, time on site, and referring sources. Google Analytics data is processed by Google in accordance with their privacy policy.
  • Marketing and advertising cookies — Used to track the effectiveness of our advertising campaigns and deliver relevant content. These may be set by third-party advertising platforms such as Google Ads or Facebook.
  • CRM tracking cookies — Our customer management platform may place cookies to identify returning visitors and attribute website activity to marketing campaigns. These cookies help us understand which marketing efforts are driving service requests.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically set your browser to block or delete cookies, or to alert you when a cookie is being set. Please note that disabling certain cookies may affect the functionality of our website.

To opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

Do Not Track

Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser “Do Not Track” signals. We adhere to the standards outlined in this privacy policy, ensuring we collect and process personal information lawfully, fairly, and transparently. You can manage tracking through cookie controls described above.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. Specific retention periods include:

  • Customer account and service records — Retained for the duration of our business relationship and for 7 years following the last service, for warranty, legal, and tax compliance purposes
  • SMS consent records — Retained for as long as you remain opted in, plus a reasonable period after opt-out, to demonstrate compliance with messaging regulations
  • Call recordings — Retained for up to 24 months from the date of recording, or longer if required for dispute resolution or legal proceedings
  • Website analytics data — Retained according to our analytics provider’s default retention settings (e.g., Google Analytics retains data for 14 months by default)
  • Marketing email records — Retained until you unsubscribe, plus records of unsubscribe requests retained indefinitely to ensure we honor your preferences

If your personal information is no longer required for its original purpose, we will delete it or make it anonymous by removing all details that identify you. However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

Access: You may request details of the personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer, we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe: To unsubscribe from our email database or opt out of marketing communications, please contact us using the details provided in this privacy policy, or use the unsubscribe link provided in any marketing email. To opt out of text messages, reply STOP to any text message you receive from us. We may need to request specific information from you to help us confirm your identity.

Email Marketing and CAN-SPAM Compliance

If you have opted in to receive marketing emails from Blue Bell Electric, we will send you periodic emails about our services, seasonal promotions, and special offers. In accordance with the CAN-SPAM Act:

  • All marketing emails will clearly identify Blue Bell Electric as the sender
  • All marketing emails will include a functioning unsubscribe mechanism
  • Unsubscribe requests will be honored within 10 business days
  • We will not use false or misleading subject lines or email addresses
  • All marketing emails will include our physical business contact information

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Additional Disclosures for U.S. State Privacy Laws

The following section includes provisions that comply with the privacy laws of California, Colorado, Delaware, Florida, Virginia, and Utah, and is applicable only to the residents of those states.

California Privacy Laws (CCPA/CPRA)

Under the California Consumer Privacy Act and California Privacy Rights Act (collectively, CCPA), California residents have specific rights regarding their personal information.

California Notice of Collection

In the past 12 months, we have collected the following categories of personal information as defined by the CCPA:

  • Identifiers — Name, email address, phone number, IP address
  • Commercial information — Service requests, estimates, work orders, payment and transaction history
  • Internet or other electronic network activity information — Browsing history on our website, search terms, interactions with our site and advertisements
  • Geolocation data — Approximate location based on IP address; service address you provide
  • Audio, electronic, visual, or similar information — Phone call recordings made with your consent, photographs of job sites you may share with us
  • Professional or employment-related information — Property type, business name and role (for commercial service clients)
  • Inferences drawn from the above — Service preferences, communication preferences, and service needs derived from your interactions with us

We collect and use these categories of personal information for the business purposes described in the “How We Use Your Information” section of this privacy policy.

Important: We do not sell personal information as defined by the CCPA. We do not share personal information for cross-context behavioral advertising. As stated elsewhere in this policy, text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

Right to Know and Delete

You have the right to request information about our data practices in the preceding 12 months, including: the categories of personal information we have collected about you; the categories of sources from which it was collected; the categories of personal information we disclosed for a business purpose; the categories of third parties to whom it was disclosed; the business purpose for collecting the information; and the specific pieces of personal information we have collected about you.

You also have the right to request deletion of your personal information, subject to certain exceptions permitted by law.

To exercise any of these rights, please contact us using the details provided at the end of this privacy policy.

Shine the Light

Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family, or household purposes, you may ask us about the information we release to other organizations for their marketing purposes. To receive this information, send us a request using the contact details below with “Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code.

In accordance with your right to non-discrimination, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels for the goods or services we provide. Any CCPA-permitted financial incentive we offer will reasonably relate to the value of your personal information, and we will provide written terms that describe clearly the nature of such an offer. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

Florida Privacy

Blue Bell Electric is based in Florida and operates under Florida law. In addition to the general rights described in this policy, Florida residents should be aware that Florida is an all-party consent state for recording communications. As described in the “Call Recording” section above, we comply with Florida Statute §934.03 by providing notification and obtaining consent before recording any phone calls.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Blue Bell™ Electric

Email: info@ringbluebell.com

Phone: (904) 500-2355

Website: https://ringbluebell.com/

$500.00 off whole home generators ● 10% off on surge protector, landscape lighting, smoke detectors ● Free Surge protectors with every panel upgrade ● 10% off Electric car charger installed with outlet ● 10% off ceiling fan installation.

Blue Bell Electric
Phone
(904) 500-2355

$500 Off Whole Home Generators or FREE 7 Year Warranty

At Blue Bell Electric, we provide expert generator installation, maintenance, and repair services designed to keep your home or business powered through any outage. 

Blue Bell Electric delivers top-quality generator services designed to provide consistent, reliable power when you need it most. Our licensed electricians guide you through selecting the ideal generator for your needs and handle precise installation, ensuring compliance with all safety standards. We also offer maintenance and repair services that keep your generator running smoothly and efficiently year-round.